Built for how catering actually works

Every feature in Shindig was designed by talking to real catering operators about the problems they face every day.

Inquiries & Leads

Public inquiry form

Embed a fully customizable inquiry form on your website. New leads arrive in your dashboard automatically, with zero manual data entry.

Configurable form fields

Control exactly what information you collect. Add, remove, and reorder fields to match your booking process.

Lead deduplication

Shindig automatically detects repeat inquirers by email and phone, keeping your client list clean.

Inquiry workflow stages

Move inquiries through intake, client resolution, and event conversion stages with a single click.

Client CRM

Automatic client profiles

When an inquiry is matched to a client, Shindig builds their full history automatically — no manual linking needed.

Complete interaction timeline

See every inquiry, event, and email associated with a client in one organized view.

Notes and tags

Add private notes to clients and tag events to stay organized across your team.

Bulk search and filter

Find any client instantly by name, company, email, or phone with real-time search.

Event Management

Visual event calendar

See all upcoming events in a monthly calendar view. Navigate months, spot conflicts, and plan capacity at a glance.

Google Calendar sync

Connect your Google Calendar and sync events automatically. Your whole team stays on the same schedule.

Custom event fields

Add your own fields to the event form — dietary requirements, setup preferences, payment status, anything your workflow needs.

Event status tracking

Track events through your custom statuses and see which are upcoming, in-progress, or completed.

Contracts & Documents

One-click contract generation

Generate a professional, filled-out contract for any event in seconds. Supports multiple contract types for different service offerings.

Branded contract templates

Upload your own .docx templates and Shindig will fill them with event data automatically.

Email templates

Pre-write follow-up, confirmation, and follow-through emails. Copy to clipboard and send from your existing email client.

Template editor

Customize your email templates with dynamic variables that auto-populate from the inquiry or event data.

Reporting & Analytics

Inquiry volume trends

Track how many inquiries you receive over time and spot seasonal patterns to plan staffing and capacity.

Conversion rate analytics

See what percentage of inquiries convert to booked events, broken down by source, operation type, and time period.

Revenue reporting

Track event revenue over time. Filter by operation type or client to understand your most profitable segments.

Exportable reports

Export any report as a PDF for stakeholder reviews, financial planning, or your own records.

Team & Workspace

Role-based access control

Assign owners, admins, and members. Control what each role can view and edit within your workspace.

Team member invitations

Invite team members via email. They join your workspace instantly — no separate account setup needed.

Notification settings

Configure email notifications for new inquiries, status changes, and upcoming events. Stay informed without noise.

Audit log

See who changed what and when across your workspace. Full transparency for your team.

Ready to see it in action?

We're onboarding catering businesses in waves — request access to get started.

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